Meet the Team! The Hearth’s Director of Nursing Shares Her Story of Compassionate Care
June 29, 2021
For Director of Nursing at The Hearth at Drexel, Paullita Moore-Hall, providing compassionate care is more than her job description, it’s a skillset that continues to inspire her accomplished career. Working in the healthcare industry for over 20 years, Paullita’s passion in caring for others has been a guiding light for the majority of her life.
“I’ve always been a compassionate person and I’ve always had an affinity for taking care of older adults. It started with my grandmother who is now 102 years-old and doing well,” she reflects. It is Paullita’s close relationship with her grandmother that continues to motivate her kind and caring work.
“I remember as far back as I can, being a small child and listening to my granmother’s stories and the things that she has been through. From her, I learned the basics of life and how to treat people. She has always been my rock. The little bit that I can do with my work in giving back to others who have been where she has, I find that extremely rewarding,” Paullita says.
I have held a lot of different nursing positions throughout my career. Whether I was working in the ICU, acute care, or emergency rooms, somehow I always found my way back to working with older adults. It is my passion.Director of Nursing at The Hearth at Drexel, Paullita Moore-Hall
Finding The Hearth: A close-knit community
After years of professional experience in geriatric nursing as well as hospice, Paullita began her work as Director of Nursing at The Hearth in June of 2019. Wearing many hats, she says some of her most important responsibilities are managing her team and building trust between residents and families. “A big part of my role is keeping our team morale high,” she explains.
My role in ensuring that we can work well together as a team allows us to keep focus on the bigger picture, which is taking care of our residents. And not just taking care of them, but giving them that excellence in care and the compassion that they deserve.Director of Nursing, Paullita Moore-Hall
As Paullita and The Hearth’s team provide the highest quality of care for residents throughout their community, the relationships they build with one another offer strength and hope to many. “I love my residents at The Hearth. This work is very rewarding because our residents trust us. I look at them as part of my extended family and that’s what brings me back every day,” Paullita affirms.
While residents have round the clock access to compassionate care they experience plentiful opportunities for engagement and fun with The Hearth’s specialized community life programming. “Here at The Hearth, we create diverse programs based on each resident’s unique interests. Whatever our residents want to do, I have the opportunity to provide that for them,” says Director of Community Life, Jessica Buck. “Our number one goal here is to ensure that all residents are being provided the opportunity to experience a meaningful life with personalized activities and events.,” she adds.
Safety and Peace of Mind: The Hearth’s commitment to uplifting residents’ health and well-being
As The Hearth continues to go above and beyond to ensure residents are safe and engaged, Paullita feels grateful to have the opportunity to uplift their health and well-being in a variety of ways. “Both our residents and their family members have told me they feel safe and secure at The Hearth. There’s really no bigger honor than to earn our residents’ trust and their families trust, especially with the past year that we’ve had,” she reflects. “The appreciation that residents and families show us is always amazing,” Paullita adds.
With The Hearth’s close-knit community of residents and families, Paullita says their team shares a spirit of togetherness and commitment to quality resident care.
Watching our team at The Hearth work together has been amazing. I come in every day and give 150 percent because I know that this team is working at that same level too. And we do that to make sure these residents get the care that they deserve.Director of Nusring at The Hearth, Paullita Moore-Hall
Giving 150 percent on a daily basis, Paullita says what she enjoys most about her role at The Hearth is the ability to implement change and build strong teams. “I bring my years of professional experience to The Hearth each day and I model that behavior for our team so that we can provide the highest level of care possible and so that residents have the best outcomes,” she affirms. Indeed they do, as residents enjoy their retired years receiving the comfort of compassionate care from so many kind team members at The Hearth like Paullita.